Operational Identity

Get control without slowdown.

We design and implement Operational Identity so access ownership can be distributed across the organization, without turning Entra ID into a shared workspace. Less drift. Fewer tickets. Cleaner audits.

The reality check

Identity doesn’t break because Entra is “wrong”. It breaks because ownership is unclear and workflows are manual.

Common patterns we see:

Approvals happen in email, Teams, or ticket threads
IT becomes the queue for every joiner, mover, leaver
Exceptions become permanent access
HR and identity drift apart
Audits turn into archaeology
Microsoft Entra ID

The outcome

What changes when Operational Identity is implemented as a service:

Approvals happen in email, Teams, or ticket threads
IT becomes the queue for every joiner, mover, leaver
Exceptions become permanent access
HR and identity drift apart
Audits turn into archaeology

What you get

A clear ownership model (who approves what, and why)

Standard access patterns (the “normal path” that scales)

Lifecycle workflows for joiner, mover, leaver

Guardrails: time-bound access, reviews, and exception handling

Audit trail and reporting aligned to real audit questions

Handover that makes it run after go-live

How it works

This is not a workshop that ends in slides.
You get a working operating model, implemented in your environment.


What you get

Reality check

We map your current flows, drift, risks, and bottlenecks. We define what “done” looks like.

Ownership model

We design how responsibility is distributed without giving everyone keys to Entra.

Build the normal path

We implement the first workflows and access patterns that remove the majority of manual work.

Govern exceptions

Temporary access becomes time-bound and reviewable. No more “forever because busy”.

Scale safely

We expand role models, systems, and automation iteratively, without breaking operations.

Microcopy

Microcopy
Standards over heroics.

FREQUENTLY ASKED QUESTIONS

FAQ

CURIOUS TO LEARN MORE?

Talk to us

Get in touch if you want to discuss your challenges or questions.

We prefer a message, but you can also call us at +47 45 600 600 if you want to talk.

We are always up for a meeting or a call!

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