Where It Started
When we first started building CheckID, the goal was simple: help organisations verify identity during onboarding.
That was the obvious pain point at the time — making sure new users really are who they say they are when they first sign up.
But once CheckID was out in the world, customers began telling us something else:
“This is great, but my users are struggling just as much after onboarding.”
They weren’t wrong.
What We Learned From Listening
Users weren’t just frustrated at the start of their journey. That same access fatigue showed up everywhere:
- When trying to recover access after being locked out.
- When setting up a new phone or laptop (because who remembers every login?).
- When juggling multiple accounts across different services.
- Even when performing sensitive actions that required step-up verification.
It wasn’t just an onboarding problem. It was an everyday access problem.
That’s why CheckID didn’t stay a one-trick onboarding tool for very long. It evolved into a holistic access verification solution that supports people:
- At the very first login
- At every critical moment in their journey
- And when they inevitably hit roadblocks and need to get back in quickly
All without making users feel like they’re jumping through endless hoops.
So How Does CheckID Work?
Instead of relying on weak recovery flows or endless reset emails, CheckID integrates with trusted identity service providers like BankID, Vipps, and modern passkeys to verify that the person requesting access is truly the right person.
No secret questions. No help desk tickets. No endless waiting. Just fast, secure, and familiar ways to prove identity — using tools people already know and trust.
For an employee at work, it means they can access their laptop or business apps on day one, recover access when needed, or switch devices without waiting on IT.
For a student at school, it means they don’t lose hours of learning because they’re locked out of their digital classroom or can’t set up their new device.
Wherever access fatigue shows up, CheckID clears the path.
Why This Matters
Because access fatigue isn’t going away.
If anything, it’s getting worse as we manage more accounts, more devices, and more security checks. And organisations that ignore this reality risk losing trust — not because their systems aren’t secure, but because their users are simply worn out.